The Punjab Safe Cities AuthoritySafe City New E-Challan SMS System (PSCA) has officially standardized its communication system for 2026. To combat the rising threat of digital fraud and fake traffic challan messages, the government has launched a single, verified SMS channel for all e-challan notifications across the province.
This new system is designed to provide clarity and security, ensuring that citizens can immediately distinguish between a genuine government alert and a scam.
The Official SMS Number (9915)
In 2026, the Safe City Authority has designated 9915 as the only official number for sending e-challan alerts. Verification: If you receive a traffic violation message from any other 4-digit or 11-digit mobile number, it is fake. Past Codes: Numbers like 8070, which were previously used for various government communications, are no longer active for e-challan alerts. Action: Citizens are advised to save 9915 in their contacts as “Safe City Official” to avoid confusion.
Key Features of the New SMS Alert
The standardized SMS system is purely informational and follows a specific structure: Violation Details: The message will include the vehicle registration number, the nature of the violation (e.g., red light jumping, over-speeding), and the date/time. Official Link: Genuine messages may contain a link to the official echallan.psca.gop.pk portal for viewing the evidence (photo/video) of the violation. No Payment Requests: Official SMS alerts will never ask you to pay via a direct link, EasyPaisa number, or bank transfer within the message.
How to Check and Pay E-Challan Online
If you receive an SMS from 9915, you should verify it through the official digital channels:
Step 1: Web Portal: Visit echallan.psca.gop.pk. Enter your Vehicle Number and CNIC to see all pending and paid challans.
Step 2: ePay Punjab App: Download the ePay Punjab app. Go to the “Punjab Police” section and select “E-Challan (Safe City).” Enter your vehicle details to generate a 17-digit PSID.
Step 3: Payment Options: Use the PSID to pay via ATM, Internet Banking, Mobile Wallets (EasyPaisa/JazzCash), or over-the-counter at any bank.
Warning: Identifying Fake E-Challan Scams
Scammers often send fake messages to create panic. In 2026, stay alert for these “Red Flags”:
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Urgency Threats: Messages claiming your “License will be cancelled in 2 hours” if you don’t pay immediately.
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Private Links: Any link that does not end in .gop.pk (the official government extension).
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Personal Info Requests: Safe City will never ask for your Bank OTP, Credit Card PIN, or password via SMS.
What to do if you receive a Wrong Challan?
If you believe a challan was issued to you incorrectly (e.g., the camera misread your number plate):
Online Complaint: Visit the PSCA portal and use the “Dispute/Complaint” section. Safe City Center: You can visit the
Safe City Headquarters (Qurban Lines, Lahore) or your city’s respective Traffic Police Headquarters for physical verification.
Public Safety App: Use the PSCA Public Safety App (available on Play Store/App Store) to report errors or view real-time traffic conditions.
Important Update for Vehicle Sellers
In 2026, the e-challan is strictly linked to the CNIC of the owner registered in the Excise database. If you have sold your vehicle but haven’t transferred it, you will continue to receive SMS alerts for the new buyer’s violations. Ensure you complete the Biometric Transfer immediately to avoid legal and financial liability.